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Meet the Authors

Benoît (Ben) Chedhomme
Canadian Key Account Manager at ELPRO Global

Bjoern Niggemann has been working for ELPRO-BUCHS AG as Chief Quality Officer since April 2016. In 2004, he was initially commissioned to set up and implement GMP system on existing 17025 accreditation. In 2007he built up a GMP system for an existing GLP system as Compliance Manager. From 2009 to 2010 he worked for a pharmaceutical service provider as GLP / cGMP as Quality Compliance Manager. From 2010 to 2016 Bjoern worked in a Swiss biotech company in the role of Head of Operations and Quality. Today he still heads the working group GDP of GQMA - Germany Quality Management Association e.V. and is thus a member of the extended board.

Ed Difilippo is Vice President Sales, North America for ELPRO Services Inc, ELPRO's North American subsidiary. Ed is located in Boston, MA and has over ten years experience in temperature data monitoring solutions.

Emanuel Schäpper, at ELPRO has over 25 years experiences in sales, marketing and key account management. He is responsible for global business development with key pharmaceutical companies and thus involved in many temperature monitoring projects in healthcare logistics. Emanuel has been a member of ELPRO’s management team for three years based at the company’s headquarters’ in Switzerland. Emanuel holds a Master’s degree in economics and information management from University of Sankt Gallen Switzerland.

Jeroen van Loo has been working in the pharmaceutical cold chain industry since 2003, including the last 10 years with ELPRO. Working with SMEs and large pharma organizations, Jeroen understands the day to day challenges of life science organizations in operating temperature-controlled storage facilities and managing products in-transit. Jeroen enjoys being part of implementing new monitoring and data management technology, which can be complex in aligning stakeholders and adapting processes; but in the long-run reaps significant benefits to global cold chain operations. Today, Jeroen is working closely with pharmaceutical manufacturers to build IoT monitoring into their existing supply chain systems for to create immediate and long-term business outcomes.

Melanie Krüger is GxP Team Leader of Europe. With now 3 ½ years of experience in the GxP environment, with several projects in different countries also in the Middle East. From Warehouse mapping to qualification of complete logistic providers a wide range of different projects were managed through the ELPRO GxP team.

Mike Quinn is the Northeast local key account manager at ELPRO and resides in the Greater Philadelphia area. He is a graduate of Rowan University School of Osteopathic Medicine and holds a master’s degree in biomedical sciences. He has years of industry experience relating to temperature monitoring technologies and compliance driven environments.

Patrick Herburger-Rauter is Product Manager responsible for ELPRO Services. With 4 years of experience in various positions at ELPRO, Patrick developed internal ELPRO process to ensure service quality and was responsible for GxP services  in product management.

Philipp Osl is Head of Product Management at ELPRO Global. He is an experienced Product Manager with a demonstrated history of working in the software as well as mechanical/industrial engineering industry in businesses and research institutes. Philipp’s proven skills spread across Innovation Management, Business Process Management and Entrepreneurship. Philipp holds degrees in Economics and Computer Science from Vienna University of Technology, and a Doctorate in Business Innovation from University of St. Gallen.

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